Last Updated: December 18, 2025

1. Introduction

Navy Pier Marina (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit or interact with our website, https://navypiermarina.com/ (the “Site”).

This Privacy Policy is intended to comply with applicable United States privacy laws, including Illinois-specific requirements and the European Union General Data Protection Regulation (GDPR) where applicable.

By using this Site, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Voluntarily Provide

We may collect personal information that you voluntarily provide when you:

  • Submit a contact or inquiry form
  • Request marina information or services
  • Communicate with us via email or phone

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any information included in your message or inquiry

2.2 Automatically Collected Information

When you visit the Site, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent on the Site
  • Referring website addresses

This information is used for analytics, security, and Site performance optimization.

3. Cookies & Tracking Technologies (TrustArc)

We use cookies and similar tracking technologies to operate our Site, analyze traffic, and improve user experience.

Cookie Consent Management

Navy Pier Marina uses TrustArc as its cookie consent management platform. TrustArc allows users to:

  • View detailed information about cookies in use
  • Accept or reject non-essential cookies
  • Modify cookie preferences at any time

Where required by law, non-essential cookies are not placed unless you provide consent through the TrustArc cookie banner.

You may also manage cookies through your browser settings; however, disabling cookies may affect certain Site functionality.

4. How We Use Your Information

We use personal information for purposes including:

  • Responding to inquiries and requests
  • Providing marina-related information and services
  • Improving website functionality and user experience
  • Conducting analytics and performance monitoring
  • Complying with legal and regulatory obligations

GDPR Legal Bases for Processing

For individuals located in the EU/EEA, personal data is processed under one or more of the following lawful bases:

  • Your consent
  • Performance of a contract or pre-contractual steps
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights

5. Third-Party Service Providers

We may share personal information with trusted third-party service providers that assist us with:

  • Website hosting
  • Analytics and performance monitoring
  • Email communications
  • Cookie consent management (TrustArc)
  • Accessibility monitoring and remediation (AudioEye)

These providers are contractually required to protect your information and use it only for authorized purposes. Navy Pier Marina does not sell personal information.

6. Accessibility & ADA Compliance (AudioEye)

Navy Pier Marina is committed to ensuring digital accessibility for all users, including individuals with disabilities.

We utilize AudioEye, an accessibility technology platform, to help identify, monitor, and improve accessibility features on our Site in accordance with the Americans with Disabilities Act (ADA) and applicable accessibility standards.

AudioEye tools may collect limited technical information (such as browser or device data) solely for accessibility testing, monitoring, and remediation purposes. This data is not used for marketing or profiling.

If you experience difficulty accessing any part of the Site, please contact us at office@navypiermarina.com.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws, regulations, or contractual obligations.

8. Your Privacy Rights

EU / EEA Residents (GDPR Rights)

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

U.S. Residents (Including Illinois)

Depending on your state of residence, you may have the right to:

  • Request disclosure of the categories of personal information collected
  • Request deletion or correction of personal information
  • Opt out of certain data processing activities, where applicable

To exercise your rights, contact us at office@navypiermarina.com.

9. Illinois-Specific Privacy Disclosures

Illinois Personal Information Protection Act (PIPA)

In accordance with the Illinois Personal Information Protection Act (815 ILCS 530), Navy Pier Marina maintains reasonable administrative, technical, and physical safeguards to protect personal information.

In the event of a data breach involving unencrypted or unredacted personal information of Illinois residents, Navy Pier Marina will provide notification as required by Illinois law, including notification to affected individuals and the Illinois Attorney General, where applicable.

Illinois Biometric Information Privacy Act (BIPA)

Navy Pier Marina does not knowingly collect, store, or process biometric identifiers or biometric information, as defined under the Illinois Biometric Information Privacy Act (740 ILCS 14), including fingerprints, facial geometry, retina or iris scans, or voiceprints.

If biometric information were ever collected in the future, Navy Pier Marina would provide notice, obtain required consent, and publish a retention and destruction policy in compliance with BIPA.

Illinois Consumer Transparency

Navy Pier Marina does not engage in deceptive or misleading data practices and does not sell personal information. All data collection and usage practices are disclosed in this Privacy Policy in accordance with Illinois consumer protection laws.

10. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

11. International Data Transfers

If personal data from EU/EEA residents is transferred outside the European Economic Area, we implement appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.

12. Children’s Privacy

This Site is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.

14. Contact Information

For questions about this Privacy Policy, privacy rights requests, or accessibility concerns, please contact:

Navy Pier Marina
797 E Grand Ave
Chicago, IL 60611
(312) 600-DOCK
office@navypiermarina.com